Terms & Conditions

1. About WheyZone

WheyZone is an online e-commerce platform that sells branded nutrition and fitness supplements directly to customers through a factory-outlet-to-consumer model. We aim to provide 100% genuine products at affordable prices.

2. Eligibility to Use

By using this website, you confirm that:

• You are at least 18 years of age, or
• You are using the site under the supervision of a parent or legal guardian.

3. Product Information

• All products displayed on WheyZone are original and genuine.
• Product images are for representation purposes only.
• Nutritional values, ingredients, and descriptions are provided by manufacturers.

4. Pricing & Payment

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
• WheyZone reserves the right to change prices at any time without prior notice.
• Payments can be made via secure payment gateways or Cash on Delivery (if available).

5. Shipping & Delivery

• We deliver across India.
• Estimated delivery time is 7 to 14 business days from the date of order confirmation.

Delivery timelines may vary due to:

• Location
• Courier delays
• Public holidays
• Unforeseen circumstances

WheyZone is not liable for delays caused by logistics partners or external factors.

6. Order Cancellation

• Orders can only be cancelled before they are shipped.
• Once the order is dispatched, cancellation is not possible.
• Refunds (if applicable) will be processed within 7–10 business days.

7. Return & Refund Policy

Due to the nature of nutrition products:

Returns are accepted only if:

• Wrong product delivered
• Product is damaged during transit
• Product is expired

Returns are not accepted if:

• Seal is broken or opened
• Product is used
• Customer changes mind

Refunds will be processed after product inspection.

9. Health Disclaimer

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Results may vary from person to person.
• Always consult a doctor or nutritionist before starting any supplement, especially if you have medical conditions.

10. User Responsibilities

You agree not to:

• Misuse the website
• Provide false information
• Attempt fraud or chargebacks without valid reason
• Copy or misuse WheyZone content or branding

11. Intellectual Property

All content on this website (logos, text, images, design) is the property of WheyZone and protected under Indian intellectual property laws.

12. Limitation of Liability

WheyZone is not responsible for:

• Individual results from supplements
• Allergic reactions
• Misuse of products
• Delays caused by third-party logistics

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.